I got an idea for how we can improve face claiming and prevent mixups due to people forgetting to post in it.
What if we update the character apps to include the face claim information.
Then when the app is approved....the mods go an update the face claim list.
That way everything 'character focused' is in one section rather than having to remember to go to another app. It also means the list will likely remain up to date and it shouldn't take the staff more than a minute or two extra.
Plus, they can then turn down an app straight away at character creation if the face claim is in use...rather than after the character has been approved and the person has posted in another thread